ANALISIS ATRIBUT TOKO DAN KEPUTUSAN PEMBELIAN DI SWALAYAN MAJU BERSAMA MEDAN

  • Danny Ajar Baskoro Pendidikan Bisnis, Fakultas Ekonomi, Universitas Negeri Medan
  • Jabal Ahsan Pendidikan Akuntansi, Fakultas Ekonomi, Universitas Negeri Medan
  • M. Nasir Kewirausahaan, Fakultas Ekonomi, Universitas Negeri Medan
Abstract views: 186 , PDF downloads: 50
Keywords: Keputusan Pembelian, Kelengkapan Barang, Harga, Lokasi Toko, Pelayanan

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kelengkapan barang, harga, lokasi toko, dan pelayanan terhadap keputusan pembelian di Swalayan Maju Bersama Medan. Penelitian ini menggunakan metode survei dengan responden sebanyak 100 orang yang pernah melakukan pembelian. Hasil penelitian menunjukkan bahwa kelengkapan barang, harga, lokasi toko, dan pelayanan berpengaruh positif dan signifikan terhadap keputusan pembelian. Hasil penelitian menunjukkan bahwa Kelengkapan barang memiliki pengaruh yang paling besar, diikuti oleh harga, lokasi toko, dan pelayanan. Dalam konteks penelitian ini, atribut toko memiliki dampak yang signifikan terhadap keputusan pembelian konsumen di Swalayan Maju Bersama. Diversifikasi dan peningkatan atribut toko, serta penyesuaian harga yang bijak, dapat menjadi strategi yang relevan bagi Swalayan Maju Bersama untuk meningkatkan daya tarik dan memenuhi kebutuhan konsumen dengan lebih baik. Keterbatasan penelitian ini, seperti ukuran sampel yang terbatas pada satu lokasi toko, perlu diperhatikan dalam interpretasi hasil.

Downloads

Download data is not yet available.

References

Chaudhary, P. (2016). Retail marketing in the modern age. SAGE PUBLICATIONS PVT Limited.
Collier, J. E., Moore, R. S., Horky, A., & Moore, M. L. (2015). Why the little things matter: Exploring situational influences on customers self-service technology decisions. Journal of Business Research, 68(3), 703–710. https://doi.org/10.1016/j.jbusres.2014.08.001
C.R., S., & T., M. P. (2016). An analysis of supermarket pricing: The case of selected supermarkets in gaborone, botswana. Journal of Management Research, 8(2), 66. https://doi.org/10.5296/jmr.v8i2.9089
Haitao, N. (2022). Analysis of product variety and price on purchase decisions. International Journal of Advanced Multidisciplinary, 1(1), 73–82. https://doi.org/10.38035/ijam.v1i1.69
Hendarto, T., Ermaini, and E., Fatmawati, E., Ismanto, W., Wibowo, T. S., Tsai, C. H., and, & and, and. (2023). The impact of consumer decisions in purchasing foods based on price, product design, location, and store atmosphere. Jurnal Aplikasi Manajemen, 21(2). https://doi.org/10.21776/ub.jam.2023.021.02.02
Karwinata & Achmad Mufid Marzuqi. (2022). Pengaruh Kualitas Produk, Promosi, dan Lokasi terhadap Keputusan Pembelian Baju di Toko Distro Enow Custom Kabupaten Sragen. Academia: Jurnal Ilmu Sosial dan Humaniora, 2(2), 49–68. https://doi.org/10.54622/academia.v2i2.40
Kotler, P., & Armstrong, G. (2016). Principles of marketing, global edition. Pearson Education Limited.
Lasa, T. A., & Wijayanti, N. W. (2022). The impact of location, price, and diversity of products on buying interest in Omega Tirosa Store. REVIEW OF MANAGEMENT, ACCOUNTING, AND BUSINESS STUDIES, 1(2), 48–57. https://doi.org/10.38043/revenue.v1i2.3647
Mican, D., & Sitar-Taut, D.-A. (2020). Analysis of the Factors Impacting the Online Shopping Decision-Making Process. Studia Universitatis Babes-Bolyai Oeconomica, 65(1), 54–66. https://doi.org/10.2478/subboec-2020-0004
Mulyadi, D. (2021). Influence of shopping motives and store attributes on purchasing decisions at matahari department store karawang. International journal of business, economics & management, 4(1), 85–96. https://doi.org/10.31295/ijbem.v4n1.1100
Mulyanti, K., Ismuni, M., & Rustomo, R. (2022). Store atmosphere and store location as determinants of consumer buying interest. Kontigensi : Jurnal Ilmiah Manajemen, 10(2), 291–298. https://doi.org/10.56457/jimk.v10i2.291
Nurzana, N., & Bustami, B. (2022). The Influence of Product Completeness on Consumer Purchase Decisions at Supermarkets 88 Bengkalis (Case Study on Bengkalis City Community). Inovbiz: Jurnal Inovasi Bisnis, 9(2), 86. https://doi.org/10.35314/inovbiz.v9i2.2153
Peng, L. F., Hassan, Z., & Basit, A. (2018). Store attributes: A sustainable strategy to influence customer satisfaction and purchase intention. Indonesian Journal of Management and Business Economics, 1(1), 19. https://doi.org/10.32455/ijmbe.v1i1.51
Powers, T. L., Jack, E. P., & Choi, S. (2019). Shopping Behavior Influences on Perceived Value and Store Satisfaction: An Abstract. Dalam P. Rossi & N. Krey (Ed.), Finding New Ways to Engage and Satisfy Global Customers (hlm. 383–384). Springer International Publishing. https://doi.org/10.1007/978-3-030-02568-7_102
Prastika, N. D., Andiska, J. T. P., & Andiska, J. T. P. (2022). The interrelationship of store atmosphere and price of goods in consumer purchasing decisions. Inovbiz: Jurnal Inovasi Bisnis, 10(1), 68. https://doi.org/10.35314/inovbiz.v10i1.2383
Renaldi, M. A. (2022). Pengaruh Kualitas Produk, Harga, Promosi, dan Lokasi terhadap Keputusan Pembelian pada Toko Erstor3prt di Kota Samarinda. Jurnal Administrasi Bisnis FISIPOL UNMUL, 10(2), 181. https://doi.org/10.54144/jadbis.v10i2.8099
Saeid, B., & Macanovic, E. (2017). Self-service technologies: What influences customers to use them? https://api.semanticscholar.org/CorpusID:168848909
Satish Kumar, D., Bindu, P., S. Rao, D., Anusha, S., & Srinivas, J. (2018). A Comparative Study of Factors Influencing Purchasing Decisions at D-Mart and Metro in Vijayawada City. International Journal of Engineering & Technology, 7(4.10), 221. https://doi.org/10.14419/ijet.v7i4.10.20900
Solomon, M. R. (2017). Consumer behavior: Buying, having, and being. Pearson.
Sugiyono. (2018). Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, Kombinasi dan R&D. Alfabeta. https://books.google.co.id/books?id=xmngzwEACAAJ
Sutrisila, K., & Ningsih, L. K. (2022). Purchasing decisions dinilai dari store atmosphere, perceived product quality, dan customer loyalty pada unit usaha KUD. Karma bumi amertha. Jurnal Administrasi dan Manajemen, 12(3), 278–285. https://doi.org/10.52643/jam.v12i3.2333
Taufik, E. R. (2023). Purchase decision analysis through price and product quality. International Journal of Social Science, 1(3), 337–344. https://doi.org/10.53625/ijss.v1i3.5612
Yang, A. S. (2015). Measuring self-service technology latent difficulties: Insurance decisions on utilitarian and hedonic influences. Asia-Pacific Journal of Risk and Insurance, 9(1), 1–33. https://doi.org/10.1515/apjri-2014-0005
Yusuf Susanto, A., & Sutanto, J. E. (2023). Analysis of the Influence of Product Completeness, Service and Price on Consumer Repeat Purchase Decisions. COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat, 2(12), 3166–3180. https://doi.org/10.59141/comserva.v2i12.730
Published
2023-12-31

PlumX Metrics

How to Cite
Baskoro, D. A., Ahsan, J., & Nasir, M. (2023). ANALISIS ATRIBUT TOKO DAN KEPUTUSAN PEMBELIAN DI SWALAYAN MAJU BERSAMA MEDAN. JAMI: Jurnal Ahli Muda Indonesia, 4(2), 181 - 190. https://doi.org/10.46510/jami.v4i2.150